We're sure this is never anyone's favorite answer, but it depends. The extent of the damage dictates how long the area will take to dry and remediate. As a general guideline, water extraction and drying usually take 2-4 days. Full restoration, including structural repairs, can take a week or more for significant damage.

First, if you are certain you can do it safely, turn off the electrical to the flooded area of your home, and stop the source of the flood (this may include shutting off the main water supply to your home or office building. Make sure to avoid touching any water if contamination is suspected). Then, contact a professional water damage repair service like us to handle the cleanup and restoration safely. You can also see our blog post highlighting this topic for more details!

You may want to consider installing flood barriers, sealing & waterproofing your basement, and ensuring your gutters and drainage systems are clear. Regular maintenance is key, and making sure water has somewhere to go in the event of a flood is particularly important, especially in areas prone to storms or coastal flooding like the South Shore in Massachusetts.

Yes! We are local to the South Shore and are very close to areas where Airbnb's and other home rentals are quite common. Our 24/7 emergency services can be incredibly helpful particularly for owners who may live out of town. We are happy to work with property managers to quickly assess any flooding situations and get them remediated right away, preserving your property value and minimizing downtime between rentals. Give us a call today and we are happy to discuss working with you to address any emergencies with your coastal properties that may see the occasional flood or water damage from storms & storm surges.

Yes - Winters here in the northeast can be rough, and we definitely see issues with poorly insulated basements resulting in burst pipes in some of the older homes we have here in Quincy, Braintree, and the rest of the South Shore. We specialize in repairing damage from burst pipes, including water extraction, professional drying to prevent mold growth, and restoring your space to its original condition. Whether your home is affected or you have an issue with a  commercial property, we've got you covered.

Most homeowner's insurance policies cover sudden water damage from issues like pipe bursts or accidents involving the water piping in your home. Flooding that enters your home from natural waterways may or may not be, depending on your policy. Many homes on the coast around Greater Boston and the South Shore in Massachusetts are designated in flood plains, so you may already be familiar with flood insurance, which often covers flooding from storms and storm surges. We work directly with your insurance provider to simplify the claims process and help you understand what your coverage is, and what your insurance company will help cover.

Yes, we work with local businesses in Quincy, Hingham, Weymouth and all of the Greater Boston area and South Shore. We work with doctor offices, home rentals such as Airbnb's, shops, multi family apartments and condominiums, and small office spaces in need of emergency support! We are meticulous in our approach, and we provide free consultations and 24/7 emergency services for any of your flood & water damage needs. 

Water damage has a few tell-tale signs, including water stains on walls, ceilings, or floors, musty odors, warped floors, and increased humidity. If you suspect hidden water damage, it’s best to get a professional inspection to prevent further issues like mold growth. We can assess your property right away and use equipment to recognize leaks or sitting water behind your walls to help understand the issue.

We use commercial grade equipment to extract water rapidly, and use industrial drying units and dehumidifiers to remove excess moisture. This is followed by sanitization to ensure your space is safe, which can vary based on the type of water and level of contamination there may be (for example if there is sewage contamination). The goal is to prevent secondary damage like mold and to remove any bacterial contamination.

Professional help is essential for contaminated water (Category 2 or 3), significant flooding, or structural damage. These situations require specialized equipment and expertise to ensure proper restoration and prevent ongoing conditions that are hazardous to you or your family's health.

Absolutely. Mold can develop after water damage if the area is not quickly dried, and we provide comprehensive mold damage repair and remediation to ensure your property is safe and healthy.

We bring over 10 years of experience, quick response times, and a commitment to providing excellent service to our local community. We are meticulous in our approach to water, and we love Quincy & the South Shore!

If you can do it safely, turn off your electricity, avoid entering flooded areas, and call a professional restoration service right away. Document the damage your home or business sustains, as this will be incredibly helpful during your insurance claim process. Acting quickly minimizes damage and helps ensure your safety.

The key is acting quickly while your home or business is flooded. Getting the water extracted from the area and allowing for complete, rapid drying is critical for preventing mold growth and ultimately, further damage to your home or property. Professional drying, dehumidification, and professional antimicrobial spraying can prevent mold growth. Regularly checking for damp areas and ensuring proper ventilation also helps.

If you have water damage that may have impacted your foundation, search for cracks, uneven flooring, or water pooling near your home. These are signs that water may be finding a way into a crack in your foundation, and the pooling you see is because water will always follow the path of least resistance. Your foundation may need inspection and possible repairs - Feel free to give us a call, and we are happy to come out to your property to assess your situation.

Yes we do! We offer 24/7 emergency services for water, fire, smoke, mold, and sewage issues to all of Quincy, the South Shore MA, and Greater Boston. Simply Call Us when you have an emergency and we're happy to discuss what you have going on and get out to your property to assess the situation immediately. We are local ourselves and love serving our local customers.